Consulting

Safety, security and employee development topics are crucial to your company’s success. But trying to help your clients and employees understand these often complex and technical subjects can be draining for even the best organization. Chaff & Co. helps you make the connection with a variety of consulting services.

Our consulting services include tools designed to provide initial snapshots of where your organization stands in specific areas. In today’s competitive environment, it is important to have the best processes in place to measure your organization’s performance. Our services include three phases. Many times the needs assessment phase is a great place to start. We can work with you one on one or all three phases.

Executive Management Consultants -- Team members include company senior executives, hospital administrators and presidents of state healthcare associations. Joint Commission surveyors for hospitals and home healthcare are also available. These individuals work with Chaff & Co. because they understand the complexities of executive management and are qualified in safety management processes as well.

Training Consultants -- Chaff & Co. consultants are seasoned professionals with years of hands-on experience dealing with safety, security, and employee development. They understand changing industry needs and regularly work with the same challenges and frustrations companies face in our fast-changing business world. And they easily adapt to unique cultures and situations. Chaff & Co. consultants work as members of corporate organizational teams to help you build knowledge bases, and they train individuals to develop concepts and implement systems that will work as we move forward through the 21st Century.

Team members are skilled in effective coaching techniques, writing clear and concise reports, and training people quickly and thoroughly to compete in today’s tough marketplace. Many Chaff & Co. team members are dynamic public speakers. They are effective communicators for executive-level presentations as well as staff education or training.


Assessment

Example of Key Elements to be
Evaluated During an Assessment

Administrative Tools

• Policies
• Procedures
• Job Descriptions
• Employee Handbook
• Operational Procedures
Customer Service

• Employee Motivation
• Telephone Skills
• Promotions
• Customer Satisfaction

Safety Program

• Policies
• Regulatory Requirements
• Record Keeping
• Data Collection
• Safety Committee Minutes
• Medical Surveillance Program
• Annual Reports

Costs and Earnings


• Workers' Compensation
• Cost Reduction Programs
• Bookkeeping Systems
• Total Inventory Control
• Business Analyses

Training

• Management
• Job Instructions
• Safety
• Customer Service
• Regulatory Requirements